BANK WORKER

ANZSCO Code: 552111

Receives deposits and pays out money in a financial or commercial institution, keeps records of transactions, issues receipts and cashes cheques.

Skill Level

4

Group: BANK WORKERS

ANZSCO Code: 5521

BANK WORKERS receive deposits and pay out money in financial and commercial institutions, keep records of transactions, issue receipts and cash cheques.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia AQF Certificate II or III (ANZSCO Skill Level 4)

In Australia

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand

NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)

Tasks Include
  • greeting customers, identifying their needs and answering customer inquiries
  • ensuring customers' forms are filled in correctly and checking customers' identification
  • accepting cash and cheques deposited by customers, verifying records and receipts, and crediting customers' accounts
  • paying money to customers according to advice slips, cheques and negotiable documents, and debiting customers' accounts
  • providing change, cashing cheques and recording transactions
  • opening and closing accounts for customers
  • balancing cash and advising supervisors of cash position and discrepancies
  • explaining and promoting bank services to customers and referring them to appropriate financial services
Occupations