BETTING AGENCY COUNTER CLERK

ANZSCO Code: 561111

Records and processes customer bets, payments and payouts over the counter at a betting agency for horse and dog racing, and other sports and events.

Skill Level

5

Group: BETTING CLERKS

ANZSCO Code: 5611

BETTING CLERKS take bets from customers at betting agencies, over the telephone and on course.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. In Australia AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In Australia

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. In Australia AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand

NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

Tasks Include
  • taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
  • recording and entering bets electronically and in transaction ledgers
  • issuing tickets and preparing summaries of transactions
  • monitoring amounts of money placed on race entrants
  • checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
  • verifying the identity and account balances of betting agency customers
  • answering betting inquiries over the telephone, via email and in person
  • may work in a call centre