FLIGHT ATTENDANT

ANZSCO Code: 451711

Provides services for the safety and comfort of aircraft passengers.

Skill Level

3

Specialistaion
  • Cabin Supervisor (Aircraft)
  • Crew Attendant (Air Force)

Group: TRAVEL ATTENDANTS

ANZSCO Code: 4517

TRAVEL ATTENDANTS provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia

In Australia

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand

NZ Register Level 4 qualification (ANZSCO Skill Level 3)

Tasks Include
  • managing safety and emergency procedures and making public announcements
  • coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
  • conducting safety checks and demonstrations of safety equipment and procedures
  • assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
  • checking passengers' tickets and directing them to seats and cabins
  • tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
  • operating galleys, preparing and heating food for passengers, and serving refreshments and meals
  • distributing reading material, pillows, blankets and other amenities for the comfort of passengers
Occupations