HOTEL OR MOTEL MANAGER

ANZSCO Code: 141311

Organises and controls the operations of a hotel or motel to provide guest accommodation, meals and other services. Registration or licensing may be required.

Skill Level

2

Specialistaion
  • Duty Manager (Hotel)
  • Resort Manager

Group: HOTEL AND MOTEL MANAGERS

ANZSCO Code: 1413

HOTEL AND MOTEL MANAGERS organise and control the operations of hotels and motels to provide guest accommodation, meals and other services.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia

In Australia

AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand

NZ Register Diploma (ANZSCO Skill Level 2)

Tasks Include
  • directing and overseeing reservation, reception, room service and housekeeping activities
  • supervising security arrangements, and garden and property maintenance
  • planning and supervising bar, restaurant, function and conference activities
  • observing liquor, gaming, and other laws and regulations
  • assessing and reviewing customer satisfaction
  • overseeing accounting and purchasing activities
  • ensuring compliance with occupational health and safety regulations
  • may provide guests with local tourism information, and arrange tours and transportation
Occupations