ANZSCO Code: 223111

Provides staffing and personnel administration services in support of an organisation's human resource policies and programs.

Skill Level


  • Personnel Officer
  • Workforce Planning Analyst


ANZSCO Code: 2231

HUMAN RESOURCE PROFESSIONALS plan, develop, implement and evaluate staff recruitment, assist in resolving disputes by advising on workplace matters, and represent industrial, commercial, union, employer and other parties in negotiations on issues such as enterprise bargaining, rates of pay and conditions of employment.

Tasks Include
  • arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
  • maintaining personnel records and associated human resource information systems
  • providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters
  • arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
  • receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
  • providing information on current job vacancies in the organisation to employers and job seekers
  • undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
  • studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
  • developing, planning and formulating enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
  • overseeing the formation and conduct of workplace consultative committees and employee participation initiatives