ICT SALES ASSISTANT

ANZSCO Code: 621211

Sells computing and telecommunications related goods and services in a retail or wholesale establishment.

Skill Level

5

Specialistaion
  • Mobile Phone Salesperson

Group: ICT SALES ASSISTANTS

ANZSCO Code: 6212

ICT SALES ASSISTANTS sell computing and telecommunications related goods and services in retail and wholesale establishments.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. In Australia

In Australia

AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand

NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

Tasks Include
  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • demonstrating and explaining to customers the establishment's goods and services
  • selling computers, computer peripherals, software, mobile telephones and telephone accessories and services such as Internet access and mobile telephone plans
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • stacking and displaying goods for sale, and wrapping and packing goods sold