SECRETARY (GENERAL)

ANZSCO Code: 521211

Performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.

Skill Level

3

Group: SECRETARIES

ANZSCO Code: 5212

SECRETARIES perform secretarial, clerical and other administrative tasks in support of Managers, Legal Professionals and other professionals.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In Australia

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand

NZ Register Level 4 qualification (ANZSCO Skill Level 3)

Tasks Include
  • liaising with other staff to arrange meetings, and to gain and provide information
  • preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
  • maintaining appointment diaries and making travel arrangements
  • processing incoming and outgoing mail, filing correspondence and maintaining records
  • answering telephone calls, responding to inquiries and redirecting callers
  • taking and transcribing dictation of letters and other documents
  • greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
  • may implement management decisions and maintain records of meetings
  • may handle bookkeeping and petty cash functions