ICT SALES REPRESENTATIVE

ANZSCO Code: 225213

Develops and converts sales opportunities into sales of computer hardware, software and ICT services.

Skill Level

1

Group: ICT SALES PROFESSIONALS

ANZSCO Code: 2252

ICT SALES PROFESSIONALS manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

Tasks Include
  • compiling lists of prospective client businesses using trade directories and other sources
  • acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
  • visiting regular and prospective client businesses to establish and act on selling opportunities
  • assessing customers' needs and explaining the goods and services which meet their needs
  • promoting employers' ICT goods and services to existing and prospective clients
  • quoting and negotiating prices and credit terms, and completing contracts and recording orders
  • arranging delivery of goods, installation of equipment and the provision of services
  • reporting to sales management on sales made and the marketability of ICT goods and services
  • following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
  • preparing sales reports, and maintaining and submitting records of business expenses incurred
Occupations